Shipping & Returns

Our goal is to offer you the best shipping options, no matter where you live. This is about bring more light to the WORLD, after all. :-) We offer US and international shipping options and process all orders the next business day.

USPS is our standard shipping carrier and offers tracked shipping on all US packages and some international packages. You may also opt for upgraded shipping/carrier options at checkout.

US ORDERS

Typical standard shipping timeline is 3-5 business days, however some packages may take longer from time to time. 

INTERNATIONAL ORDERS

Typical standard shipping timeline is 7-14 business days, however some packages may take longer from time to time.  All international customers are responsible for paying customs clearance duties/taxes/fees. If your international order is tracking as delivered and has not arrived yet, please check with your post office to collect your package.

RETURNS

We hope that you love your experience and purchase. However if you are not happy for any reason, please email us at orders@lumenkind.co so we can coordinate a replacement package or refund within 30 days of the online purchase date.