Free U.S. shipping on orders of $40+ 

Wholesale Agreement

GENERAL ORDERING INFORMATION

To qualify for wholesale purchases, you must be a valid retail business with a brick and mortar storefront and resale exemption certificate. By placing an order with LumenKind and providing the resale exemption certificate, you are representing that you are the owner, agent or representative of a currently valid retail business and that the transaction being made is a wholesale, tax exempt purchase for resale. All sales are final.

Authorization to sell LumenKind merchandise is given on an order-by-order basis. The retailer relationship with LumenKind is “at will”, meaning LumenKind determines who they conduct business with. Both LumenKind and the retailer have the right to terminate the relationship at any time for any reason.

New accounts are opened based on a variety of criteria, and as market conditions and capacity allows.

PAYMENTS

All orders shall be placed in the online store with a credit card unless otherwise approved. If not processed through the online store, LumenKind charges credit cards 1 to 5 days prior to shipping. By providing a credit card number and expiration date, you are irrevocably authorizing LumenKind to charge the credit card for all merchandise scheduled to be shipped.

DAMAGE CLAIMS

LumenKind makes every reasonable effort to pack only first quality merchandise with carrier approved packing materials. If your shipment is damaged in transit you agree to contact the carrier and LumenKind within forty-eight (48) hours of delivery. You also agree to save all packaging materials and product. You further agree not to cancel or contest payment or deduct from any invoice any amount due to LumenKind as a result of a damage claim. The carrier will conduct an investigation for the damage claim and it and/or LumenKind will contact you once the investigation is concluded to resolve the issue.

RETURNS / DEFECTS

Any claim for defective merchandise must be reported to LumenKind within ten (10) business days of delivery. Contact LumenKind in the event you receive defective merchandise as all returns must be approved in advance by LumenKind. There will be no returns on merchandise that has been delivered after 15 days.

COPYRIGHT

All designs, products, and content made available on the website, printed media, or other form of distribution are the sole property of LumenKind. The website, designs, products, images and content within are protected by copyright and intellectual property law and may not be reproduced in any form without the express written consent of LumenKind. You here by agree not to reprint, post, or copy (including electronic or digital scans) any photography, sales materials, or product designs without the advance, express written consent of LumenKind.

INTELLECTUAL PROPERTY

Any and all intellectual property rights associated with LumenKind including the designs, products, images and content presented, and any inventive concepts, know-how, publicity rights, trademarks, trade-dress, trade secrets, copyrights and patents (including any patent-pending items) (collectively “Intellectual Property”) are the sole property of LumenKind. Except as otherwise expressly authorized by LumenKind, you may not copy, reproduce, modify, lease, loan, sell, create derivative works from, upload, transmit, or distribute the Intellectual Property of LumenKind in any way without the express written consent of LumenKind.

PRIVACY

Your privacy is important to us. To better protect that privacy, LumenKind is providing this notice to explain how we collect, use and store data. The only data that we collect, use and store is information you affirmatively provide to us when placing an order. While the information you provide will be maintained for a commercially reasonable time by LumenKind for administrative and business purposes, your personally-identifying information is never shared with any third party, other than (i) as required by law, (ii) to protect and defend the rights of LumenKind, (iii) as incident to a corporate sale, merger, reorganization, dissolution, bankruptcy or similar event, or (iv) in the event that a need arises to contact you in regard to an order, a question, a customer-service related matter, or as may otherwise be required by law and only to the extent that such contact is required.

By executing this Agreement and placing an order, you signify your assent to this Privacy provision. Should you have any privacy-related questions or concerns, you may contact LumenKind.

STATEMENT OF POLICY

The following policies, terms & conditions may be amended by LumenKind at any time in its sole discretion.

Conditions of Sale:

Minimum Opening Order must be $180 or greater.

Reorder minimum is $180

Account Requirements

  • Product must be retailed through a storefront for retail sale at an approved location.
  • In support of our brand image, LumenKind product must be priced consistent with our suggested retail pricing structure.
  • Customer may not use the name LumenKind as the name of its store and may not use any LumenKind trademark or service mark without our written approval.
  • All advertising containing the LumenKind trademark or service mark is subject to our approval.
  • All orders are subject to acceptance by LumenKind.
  • LumenKind may, in its discretion, close any account at any time without notice.
  • Accounts that have not placed an order within 6 months or accounts doing less than $500 in previous 18 months will be considered inactive.
  • Inactive accounts will automatically be closed and subject to the terms and conditions for opening a new account.
  • The customer expressly agrees that:
    • All merchandise purchased from LumenKind is purchased for the purpose of retail sale only.
    • Merchandise purchased from LumenKind shall only be sold by the customer at the location listed in this new account application or a location specifically approved by LumenKind in writing.
    • LumenKind reserves the right to limit quantities ordered.
    • LumenKind branded displays are specifically designed constructed and may be made available to you only for the sole purpose of displaying LumenKind merchandise. Customer agrees that it will not display any other merchandise on them. Further, upon termination of its account with LumenKind, customer agrees that it will either destroy all LumenKind branded fixtures or remove the LumenKind brand name and tree logo from them. All charges incurred are the responsibility of the customer.

Prices:

  • LumenKind reserves the right to change prices without notice. The prices billed will be those in effect on the date of shipment, including orders for future delivery.

Credit and Terms:

  • All orders will be Credit Card (Visa, Master Card, AMEX, Discover) ... no discounts or anticipation allowed.
  • LumenKind charges credit cards 1 to 5 days prior to shipping.
  • All orders are subject to the terms and conditions set forth in this statement of policy. These terms and conditions shall supersede any variance in terms and conditions set forth on customer’s order form or earlier statements of policy.
  • LumenKind may change or cancel credit at its discretion, and may request advance payment at any time.

Returns:

  • Merchandise may be returned only upon our authorized approval.

Claims:

  • All LumenKind merchandise has been inspected and packed prior to shipment. LumenKind's responsibility ceases when the carrier accepts shipment and issues a receipt. At the time of delivery, please inspect all merchandise for concealed and external damages before you sign the shipping receipt from a carrier. If there are damages, you must file a claim immediately with the carrier. Keep all damaged merchandise in the original carton and hold it for inspection by a representative from the carrier.
  • If you receive merchandise via a carrier and find damages, keep the merchandise in its original packing and call the carrier to pick it up and process it through its damage control center. The carrier will not accept a claim if you throw away any of the packing material or box in which it was shipped. Any claims against LumenKind for defects, shortages or errors must be made, in writing, within 30 days of delivery. Failure to make such claim shall constitute full acceptance of the merchandise.

INTERNET POLICY

Accounts may advertise and sell LumenKind products on their own store website in accordance with LumenKind brand guidelines. All store web sites mentioning LumenKind or displaying LumenKind products must be pre-approved in writing. All copy and images not supplied by LumenKind must be approved in writing by LumenKind. LumenKind reserves the right to deny/revoke approval of or require changes to any website we feel does not accurately represent the LumenKind brand image or which we feel is in violation of this Internet Policy.

 


 

Fill out my online form.